Privacy Policy

Last updated: October 1, 2025

Contact Information

DigiSphere Healthcare Web Solutions is led by Ashraf Salmy. For privacy-related inquiries, please contact us using the information below:

Owner

Ashraf Salmy

Phone

+216 23 400 174

Email

info@digispher.online

Address

Avenu Al intilaka 8042 Nabeul Tunisia

Introduction

DigiSphere Healthcare Web Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us.

By using our website and services, you consent to the collection and use of information in accordance with this policy. This Privacy Policy applies to all information collected by DigiSphere through our website, digital communications, and service interactions.

Information We Collect

Personal Information You Provide to Us

We collect information you provide directly to us, such as:

  • Name, email address, phone number, and practice information when you contact us through our website forms
  • Business information including practice name, address, specialty, and website details
  • Payment information when you purchase our services
  • Communication preferences and content you submit to us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring websites and search terms

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential cookies for website functionality
  • Analytics cookies to understand how visitors use our website
  • Marketing cookies to personalize your experience

How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Types of Information Legal Basis
To provide and improve our services Contact information, business details Performance of contract
To communicate with you Name, email, phone number Legitimate interest
To process payments Payment information Performance of contract
To analyze and improve our website Usage data, device information Legitimate interest

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With service providers who perform services on our behalf (e.g., payment processors, hosting providers)
  • When required by law or legal process (e.g., subpoena, court order)
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer or merger (with notice)

All third-party service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was disclosed.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive information in transit and at rest
  • Secure servers and hosting environments
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

Despite our efforts, no security system is 100% secure. If you believe your personal information has been compromised, please contact us immediately.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to certain exceptions)
  • Portability: Request transfer of your personal information to another service provider
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Healthcare-Specific Privacy Commitments

As a provider of web design services to healthcare organizations, we understand the importance of privacy in the healthcare context:

  • We do not collect, store, or process protected health information (PHI) as defined by HIPAA unless specifically authorized by our healthcare clients
  • When developing patient portals or healthcare-related features, we implement appropriate security measures and follow HIPAA guidelines
  • We sign Business Associate Agreements (BAAs) with healthcare clients when required by HIPAA
  • We provide guidance to healthcare clients on privacy best practices for their websites and digital properties

International Data Transfers

DigiSphere is based in the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

We ensure that any international transfers of personal information comply with applicable data protection laws by using appropriate safeguards, such as:

  • Standard contractual clauses approved by relevant authorities
  • Binding corporate rules for intra-group transfers
  • Certification to approved privacy frameworks

Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be effective immediately upon posting. We will notify you of material changes by:

  • Posting a prominent notice on our website
  • Sending an email notification if we have your email address
  • Updating the "Last updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@digisphere.com

Mail: DigiSphere Privacy Officer, 123 Healthcare Avenue, Medical District, MD 12345, USA

Phone: +1 (555) 123-4567

We will respond to your inquiry within 30 days of receipt, as required by applicable privacy laws.

This Privacy Policy was last updated on October 1, 2025.